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FREEPHONE 0800 1700 657
FREEPHONE 0800 1700 657

Effective Date: 23/04/205

Welcome to The Insulation Doctor UK. Your privacy is important to us, and we are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website https://theinsulationdoctoruk.com, or when you engage with our services.

1. Who We Are

The Insulation Doctor UK
Providing energy-efficient insulation solutions across the UK.
Email: insulationdoctoruk@yahoo.com
Phone: 0800 1700 657

2. What Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and postal address (when submitted via forms).

  • Technical Information: IP address, browser type, operating system, and pages visited (via cookies and analytics tools).

  • Service-Related Information: Details about your property, inquiries, or service preferences.

  • Marketing Preferences: Your choices about receiving promotional communications.

3. How We Use Your Information

We use your information to:

  • Provide and manage insulation services.

  • Respond to inquiries or customer support requests.

  • Improve our website, products, and customer experience.

  • Send updates, offers, and newsletters (only if you’ve opted in).

  • Comply with legal obligations.

4. Sharing Your Information

We do not sell your data. We may share your data with:

  • Trusted service providers (e.g., hosting or marketing platforms) who help us operate our website and services.

  • Legal authorities if required by law or to protect our legal rights.

All third parties are required to respect the security of your data and treat it in accordance with the law.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to processing or request restriction.

  • Withdraw consent at any time (where applicable).

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, contact us at [Insert Contact Email].

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

7. Data Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorized access, loss, or misuse.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal or accounting requirements.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies separately.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Effective Date” above. Continued use of our services after updates means you accept the revised policy.

11. Contact Us

For questions or concerns about this privacy policy or how we handle your data, please contact us:

The Insulation Doctor UK
Email: insulationdoctoruk@yahoo.com
Phone: 0800 1700 657